Privacy Policy
Effective Date: 3 July 2026
Welcome to Tucka ("Tucka", "we", "our", or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have when using the Tucka mobile application and website.
By using Tucka, you agree to the practices described in this Privacy Policy.
Information We Collect
Account Information
When you create an account, we may collect:
- Your name (if provided)
- Email address
- Authentication information when signing in with Apple or Google
We do not store your passwords.
Meal Planning Information
To personalise your experience, we may collect information you choose to provide, including:
- Household size
- Dietary preferences
- Favourite recipes
- Weekly meal plans
- Shopping lists
- Nutrition goals
- Saved settings and preferences
This information allows Tucka to generate personalised meal plans and improve your experience.
Usage & Device Information
We may automatically collect limited information such as:
- Device type
- Operating system
- App version
- Pages and features used
- Anonymous usage statistics
- Crash reports
- Performance diagnostics
This information helps us improve the reliability and performance of Tucka.
How We Use Your Information
We use your information to:
- Create and manage your account
- Generate personalised meal plans
- Create shopping lists
- Save your preferences
- Improve app functionality
- Fix bugs and technical issues
- Develop new features
- Provide customer support
- Communicate important updates about the app
Tucka Plus
If you subscribe to Tucka Plus, payments are securely processed through Apple or another authorised payment provider.
Tucka does not collect or store your payment card information.
Subscription management, billing and cancellations are handled by the relevant app store or payment provider.
Analytics
To improve Tucka, we may use trusted third-party analytics services to understand how the app is used.
These services may collect anonymous information including:
- Feature usage
- Screen views
- Session duration
- Device information
- Crash reports
This data is used solely to improve the app and user experience.
Sharing Your Information
We do not sell, rent or trade your personal information.
We may share limited information with trusted third-party providers who help us operate Tucka, including:
- Cloud hosting providers
- Authentication providers
- Analytics providers
- Payment processors
These providers only receive the information necessary to perform their services.
Data Security
We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, misuse or disclosure.
While we strive to protect your information, no method of electronic storage or internet transmission is completely secure.
Your Rights
You may choose to:
- Access your personal information
- Update your account information
- Delete your account
- Request deletion of your stored data
- Contact us with any privacy-related questions
To make a request, please contact us using the details below.
Children's Privacy
Tucka is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete that information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to Tucka or legal requirements.
When changes are made, we will update the "Effective Date" at the top of this page.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us.
Email: support@tucka.app
Website: https://tucka.app